Print Geek Privacy Policy
Last updated: 2025-12-18
This Privacy Policy describes how Print Geek (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or install our Shopify application (the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services.
By using or installing our App, you agree to the practices described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated version here and revise the “Last updated” date above.
How We Collect and Use Your Personal Information
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Name
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Email address
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Store information (Shopify store name & domain)
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Account information (if app user account applies)
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Customer support information you provide
Some functionality may require you to provide certain information. If you choose not to, some features may not work.
Information We Collect Through Shopify
When you install our App, Shopify provides us access to certain types of data, including:
Merchant Store Information
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Store name
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Store URL / domain
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Merchant name and email
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Product and inventory data
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Order and fulfillment data
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Analytics and usage data
Customer Information (via Shopify)
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Customer name
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Customer email
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Customer shipping/billing address
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Order details
Information We Collect via Cookies / Usage Data
We may collect technical data through cookies and logs such as:
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Device and browser information
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IP address and network information
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App usage analytics
Cookies help us operate and improve the Services.
How We Use Your Personal Information
We use the collected information to:
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Provide and operate the App
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Sync and support store order and product data
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Troubleshoot and improve performance
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Communicate with you about updates and support
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Prevent fraud and abuse
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Comply with Shopify requirements and applicable law
We do not use customer data for our own marketing purposes.
How We Disclose Personal Information
We may disclose your personal information to:
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DigitalOcean (hosting provider)
Purpose: App hosting, storage & analytics -
Shopify
Purpose: Platform services and Payments (note we do not receive raw billing details) -
Authorities when legally required
Purpose: Legal compliance
We do not sell or share personal information for advertising or marketing.
Data Retention
We retain personal information only as long as necessary to operate the App and fulfill the purposes described.
When you uninstall the App, we delete associated store data within 30 days.
Security
We use industry-standard security measures. While we take reasonable steps to protect information, no system is completely secure.
Your Rights
Depending on your location, you may have rights such as:
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Access to the information we hold
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Correction or deletion of data
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Data export/portability
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Withdrawal of consent
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Restriction or objection to processing
We support GDPR, CCPA, and PIPEDA rights.
You may contact us to exercise your rights: www.printgeek.ca/contact
Children’s Data
Our App is not intended for individuals under 16.
We do not knowingly collect data from minors.
Third-Party Websites & Services
Our Services may link to third-party sites (including Shopify).
Their privacy practices are governed by their own policies.
Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy request, contact us at www.printgeek.ca/contact